CHC33015 Certificate III in Individual Support

This qualification CHC33015 Certificate III in Individual Support targets learners who wish to work in the role of workers in the community and/or residential setting who follow an individualised plan to provide person-centred support to people who may require support due to ageing, disability or some other reason.

About CHC33015 Certificate III in Individual Support

Certificate III in Individual Support will help you learn how to support wellbeing with relevant skills, effective communication, and teamwork. The specialized course allows you to provide services to home and community and empower people. Our experienced instructors offer one-on-one consultation and support to help you acquire the essential knowledge and skills required to succeed in the field. 

Upon the successful completion of the course, you are well prepared to carry on further studies in the dynamic health sectors and community facilities. Learners will develop and polish skills to come up with a customized care plan as per the residential or commercial environment. You will be evaluating wide-ranging situations based on theoretical, procedural, and factual details.

Entry Requirements

There are no entry requirements, however all students must:

  • Be 18 years or over
  • Have the physical capacity to work as an Individual support worker
  • Pass a National Police Clearance
  • Posses Literacy, Language and Numeracy Skills at ACFS level 3,

Course Structure

The students enrolled in CHC33015 Certificate III in Individual Support  are required to complete 13 (7 Core and 6 Elective) units of competency as listed below:

Core unit

  • CHCCCS015 Provide individualised support
  • CHCCCS023 Support independence and well being
  • CHCCOM005 Communicate and work in health or community services
  • CHCDIV001 Work with diverse people
  • CHCLEG001 Work legally and ethically
  • HLTAAP001 Recognise healthy body systems
  • HLTWHS002 Follow safe work practices for direct client care

Elective unit

  • CHCCCS011 Meet personal support needs
  • CHCCCS025 Support relationships with carers and families
  • CHCAGE001 Facilitate the empowerment of older people
  • CHCAGE005 Provide support to people living with dementia
  • CHCDIS001 Contribute to ongoing skills development using a strengths-based approach
  • CHCDIS002 Follow established person-centred behaviour supports

Delivery Methods

We primarily offer two delivery modes for the qualification.

Face to Face Delivery: Delivering the training sessions as scheduled either one-on-one or in a group. To ensure maximum effectiveness, students will be learning topics one by one and undertake hands-on opportunities.

Self-Paced Learning: Undertake learning and evaluation assessments between face-to-face consultations. Typically, it is communicated through the instructor.


The duration of this course is 1208 hours delivered over 46 weeks (40 weeks plus holidays). This will consist of 34 weeks (2 days per week) of classroom delivery at 8 hours per day, plus 6 weeks of work placement at 20 hours per week.

544 hours are allocated to face-to-face classroom sessions.

544 hours of the course are allocated to projects, private study and assessment work

120 hours are allocated to work placement


Kick start your career by earning a recognized qualification. Being acknowledged for the skills you acquire will help you advance your career and further education. We evaluate your skills and apply credits based on previous education, experience, and skills. Some of the job opportunities you may want to consider are nursing assistants, community care workers, support workers, personal care attendants, disability support workers, etc.

Let's Get Started

Fill out the form below and one of our Student Admissions Advisors will get in touch with you to guide you through enrolling for this program and answer any questions you have.